General Employees Co-Operative Credit Union Ltd.
I am pleased to recommend KHBC Limited and Mr. Ken Hackshaw following their engagement with the General Employees Cooperative Credit Union (GECCU) to develop and implement a comprehensive Enterprise Risk Management (ERM) Framework and Policy.
The 39-day assignment, commencing in September 2024, showcased Mr. Hackshaw’s expertise in risk management. Deliverables included updating the AML/CFT policy, developing an ERM Framework, Risk Management Policy, and Risk Appetite Statement, conducting departmental risk assessments with mitigation strategies, and facilitating ELM and AML/CFT workshops to enhance organizational capacity.
Mr. Hackshaw effectively addressed key risk categories, aligning the framework with international standards such as ISO 31000 and COSO. His tailored approach simplified complex risk concepts, fostering practical understanding across departments. KHBC emphasized a strong risk culture and governance, defining roles for risk owners and streamlining Board communication.
While his communication style was occasionally direct, it reflected his commitment to addressing critical issues and driving meaningful discussions. All deliverables were met, and contractual obligations fulfilled to agreed standards. Queries or concerns were resolved amicably, reflecting his dedication to delivering value. Overall, KHBC Limited and Mr. Hackshaw have significantly enhanced GECCU’s risk management capabilities through their expertise and practical insights. I confidently recommend their services to organizations aiming to strengthen risk management practices.
Maxine Richards-Johnney
Chief Executive Officer
GECCU Limited