St. Vincent Co-Operative Bank Ltd. (SVCBL)

As CEO of St. Vincent Cooperative Bank Limited, I am thrilled to express my heartfelt appreciation on behalf of the institution for the exceptional work conducted by Ken Hackshaw and his team at KH Business Consulting Limited. The team recently completed Enterprise Risk Management (ERM) assessments and training sessions that allowed for the enhancement of the institution’s ERM Culture and facilitated the development of an ERM Framework. Their thorough and meticulous approach ensured that no stone was left unturned, allowing us to identify both current and potential risks with unparalleled depth.

From the outset, KH Business Consulting Limited engaged our team at every level, fostering an inclusive atmosphere that encouraged participation and open dialogue.

Their expertise was evident as they provided tailored coaching and guidance to our Risk, Compliance, Finance, Lending, Information Technology, Human Resources, Customer Service, Operations and Audit teams, empowering us to build a robust understanding of our risk landscape.

The comprehensive insights and actionable recommendations provided have been instrumental in rolling out our new Enterprise Risk Management framework. We are confident that the strong foundation laid during this engagement will enhance our resilience and drive our strategic objectives forward. We wholeheartedly recommend KH Business Consulting Limited for their professionalism, dedication, and profound impact on our institution. They are true partners in risk management. Thank you once again for your outstanding support!

Sincerely,

Andre Cadogan
Chief Executive Officer
St. Vincent Cooperative Bank Limited